Zone Ex (often referred to as “the last mile”) covers the critical areas that manage the flow of people to and from an event, including routes to transport hubs, parking, and local amenities. While these spaces often sit outside an event’s direct footprint, they have a significant impact on crowd safety, operational efficiency, and audience experience.
Effective Zone Ex planning relies on close collaboration with local authorities, transport providers, and key stakeholders to ensure safety, security, and service requirements are met.
By understanding how audiences arrive and depart, Zone Ex Global designs systems that move people safely and efficiently from transport hubs to event entrances, reducing congestion, minimising queues, and improving communication throughout the journey.
When Zone Ex is planned with intent, it delivers safer events, smoother operations, and a more positive experience for everyone involved.
Zone Ex Services
Zone Ex Global offers a full range of consultancy services covering all aspects of Zone Ex design, planning, and delivery, including:
- Zone Ex Audits – reviewing ingress and egress routes to identify risks and opportunities
- Strategic Zone Ex Planning – developing integrated crowd movement strategies aligned with event operations, safety, and transport plans
- Stakeholder Liaison – working with authorities, transport operators, emergency services, and Safety Advisory Groups to ensure joined-up delivery
- Signage & Wayfinding Plans – designing effective directional and information systems
- Capacity & Flow Modelling – calculating capacities, flow rates, and peak movement timings
- Stewarding & Deployment Plans – defining staffing numbers, locations, and briefing requirements
- Operational Delivery – live event-day support to monitor and adapt crowd movement in real time
Zone Ex Coordination
- Multi-Agency Collaboration – aligning planning and delivery across all partners
- Operational Integration – ensuring Zone Ex plans complement wider crowd, transport, and traffic strategies
- Roles & Responsibilities – defining clear command, control, and communication (C3) structures
- Event-Day Coordination – managing live communication, monitoring crowd flow, and supporting decision-making
- Post-Event Review – evaluating performance and identifying learning for future events
Zone Ex is about more than moving people — it’s about creating safe, efficient, and welcoming environments that connect events with communities.
“Plans are nothing; planning is everything.” – Dwight D. Eisenhower
Zone Ex Training
Ingress and egress is one of the most critical aspects of crowd safety, yet often the most overlooked. Safe, efficient entry and exit can determine whether an event runs smoothly or faces unnecessary risk.
“Managing Zone Ex: Safety Beyond the Perimeter” is an accredited course, focused on Zone Ex, while also addressing wider safety considerations. Coming soon!
Who It’s For
This course is designed for anyone working in the events industry, from organisers and operations teams to safety officers, stewarding providers, contractors, and local authorities. Whether you’re new to events or an experienced professional, the course delivers practical knowledge and tools that strengthen your planning and delivery.
What the Course Covers
- Zone Ex principles, planning, and delivery
- Stakeholder responsibilities and role clarity
- Capacity, flow rates, and contingency planning
- Identifying and mitigating Zone Ex risks
- Communication, steward briefings, incident messaging, and C3
Format & Accreditation
- Delivered online as standard, with the option for in-person training (minimum group size required).
- Designed as a Level 4 accredited course, including an assessment to validate learning.
- Practical, interactive content rooted in real-world scenarios, giving participants knowledge they can immediately apply.
Benefits
By completing this course, participants will gain:
- Clear understanding of Zone Ex responsibilities
- Confidence integrating Zone Ex into wider event planning
- Practical skills for safe ingress and egress design
- Ability to identify and mitigate risks before escalation